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Privacy And Cookies Policies

Privacy Policy

New Life Shetland is committed to protecting your personal data. Under the GDPR/Data Protection Act 2018, New Life Shetland is a Data Controller and as such, must let you know how we collect, use, store and protect (“process”) the personal information entrusted to us.


The personal data we process

We process the personal information you share with us when completing and submitting application forms and related documentation, for example:

  • By filling out church related forms

  • By contacting the church

  • In-person conversations

  • Group bookings

Special category data, under the GDPR, is deemed more sensitive information in relation to your race, ethnic origin, politics, religion, trade union membership, biometric and genetic data, health, sex life or sexual orientation.

Therefore, in the event that we process special category data, we establish a specific condition, in addition to our lawful basis for processing – Explicit Consent Only.

Data in relation to criminal activity also requires an additional condition to be met when processing. Any criminal activity data we process, such as through DBS disclosures, is processed in line with our Safeguarding Policy’s. The specific condition again is – Explicit Consent Only

Our website uses browser cookies; please see our cookie policy on the website for further information.


Use of Data

New Life Shetland will use your data for the following purposes:


  • For reply to an enquiry through the website

  • Keeping you up to date on events you wish to know about

  • Adding you into our church database (Churchsuite)

  • Your name and contact details will be entered into our church database (ChurchSuite)

  • The Churchsuite App enables you to self-select the personal data which is visible to other New Life Shetland ChurchSuite users.

  • The information in ChurchSuite is password protected and only accessible to New Life Shetland staff, leadership and group leaders.

  • Your contact details will be removed from the database once you are no longer attending the church.


To enable us to provide adequate pastoral support to you and your family, the Pastor or Leadership Team may record information which may be regarded as sensitive. This information will be stored (in password protected documents) on the Pastor or Administrators ‘work’ computers but the password will only be known by the Pastor or Leadership Team. This information will NOT be disclosed to anyone else without your consent.


Data Retention

If in our church database (Churchsuite), you will be contacted annually to check that the information we are holding is accurate and that you still agree to us holding it. If we receive no response to our annual check, we will remove your details from Churchsuite.


Otherwise we keep your personal data for no longer than reasonably necessary, and we only retain your data if you have requested us to keep you up to date with church events.


Data Sharing


Data will be shared with a third party in the following circumstances:

  • in relation to a disciplinary, criminal or civil matter;

  • where we are required to do so by law or are doing so to protect members of the public from serious harm.


International transfers

We do not transfer personal data outside the EEA.


Data Collection

We are collecting this information to enable the church to keep in touch with you and provide pastoral support as appropriate. Data Protection legislation allows us to process this information as we regard it as being in the church’s legitimate interest

You have given consent for us to use this information in this way.

The data will be:

  • collected via application, registration or agreement (e.g. application form, secure training website, annual registration process, consent form etc) or

  • provided by the data subject



How we protect your personal data


Protecting your data is important to us and we have put in place security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We also limit access to your personal data to those employees, volunteers, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.


We have put in place procedures to deal with any suspected personal data breaches and will notify you and any applicable regulator of a breach where we are legally required to do so.


We may anonymise your personal data (so that you can no longer be identified from such data) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.


Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.


When you leave our website, we encourage you to read the privacy notice of other websites you visit.


Your rights

Unless subject to an exemption under the GDPR, you have rights with respect to the personal data we process, including the following:

  • the right to request a copy of the personal data which we hold about you;

  • the right to request that we correct any personal data if it is found to be inaccurate or out of date;

  • the right to request your personal data is erased where it is no longer necessary to retain such data;

  • the right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;

  • the right to data portability from one electronic environment to another, where data is processed by electronic means;

  • the right to object to the processing of personal data in certain circumstances; your right to object to direct marketing is absolute;

  • the right to be informed when automated decision making and profiling is used and to request human intervention;

  • the right to withdraw your consent to the processing at any time, where ‘Consent’ was our lawful basis for processing your data.


For further details on your rights under the GDPR/DPA2018, please visit the ICO website.


Keeping your data up to date

We always try to ensure the data we hold is accurate and up to date. Please advise us if you change any details, such as your address, contact number, etc so that we may update our records accordingly



If you would like to discuss anything in this privacy notice, please contact: Our Administrator on

Cookies Policy

New Life Shetland’s website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.


Please note that third parties (including, for example: advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control.

If you navigate to an external website that is not owned by us via a link on our website, please check the site owner’s own Privacy Notice and Cookie Policy, to see how they process your data.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all, or parts, of our site.

Except for essential cookies, all cookies will expire after 12 months.

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